Delivery Details and Terms and Conditions

 - Deliveries -

We deliver weekdays and Saturdays. Sunday deliveries are only available for special occasions such as Mothers Day and Valentines Day (when this falls on a Sunday). In order to avoid delays please ensure that you select the appropriate delivery method during checkout.

Local - £5.00

Area includes - Bexley, Bexleyheath, Blackfen, Crayford, Footscray, North Cray, Sidcup, Welling, Wilmington.
Same day delivery available - Website orders must be placed latest 2.30 p.m. on the day of delivery, telephone orders can be placed up to 3 p.m.
No surcharge for same day delivery.
 

National via Interflora

Area includes - All UK addresses other than Local and Zone 1
Same day delivery available - Website orders must be placed latest 1.30 p.m. on the day of delivery, telephone orders can be placed up to 2 p.m.
Standard delivery - £5.99
Same day delivery - £7.99
Note - Interflora delivery rates may vary at peak periods - please contact us for details.
 

 - Terms and Conditions -

Our aim at Blackwell Florists is to provide our customers with a reliable, high quality service. If you have any questions about your order or our services we would be pleased to answer them by telephone on 01322 524910.

Whilst our website displays an accurate representation of the flower arrangements and other products available the actual colours of the supplied flower arrangements and other products may vary slightly.

Payments

All credit and debit card payments are processed manually offline. An order is considered paid for once this manual payment has been successfully processed. In the event of an unsuccessful payment Blackwell Florists will make every effort to contact you in good time in order that the issue can be resolved and your order delivered on time.

Cancellations and refunds

In the event that a customer decides to cancel an order Blackwell Florists will endeavour to make a full refund whenever possible, however this is dependant on the costs incurred on the particular order at the time of cancellation. If you would like details of the cancellation or refund policy for a particular order please contact us by email or telephone
01322 524910.

General

Blackwell Florists does not accept any liability for failure to supply your order resulting from circumstances beyond our control. Liability under any circumstances whatsoever shall be limited to the amount actually paid by you for our products or services. No liability is accepted for consequential loss and / or damages.

We reserve the right to amend our terms and conditions at any time.